NHIC Knowledge HubDelivered in partnership with the National Home Improvement Council, the Home Improvement Hub explores the regulatory, economic and technical factors shaping the UK home improvement sector.

Industry leaders and policymakers discuss standards, consumer protection, workforce development and regulatory frameworks, providing insight into how businesses can operate effectively within an evolving home improvement landscape.

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10:30
  1. REDUCE – Doing More with Less
    Home Improvement Hub
    30 mins
    Reduce energy, emissions and wasted potential by helping installers improve efficiency, reduce waste and increase profitability. This session focuses on reducing rework, callbacks and material waste, …
11:00
  1. RESPECT – Raising Standards Through Professionalism
    Home Improvement Hub
    45 mins
    This session focus' on driving better behaviour, customer experience and quality across the sector. It covers respecting customers and their homes, communication and expectation management, quality of …
12:00
  1. REBUILD – Strengthening Skills, Trust and Competence
    Home Improvement Hub
    45 mins
    Rebuild trust, skills and standards, focusing on how the industry develops a stronger, more capable and trusted workforce - This session covers skills gaps and training pathways, demonstrating compete …
13:00
  1. Consumer Protection – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
                
  2. Skills & Careers – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: CITB, CORGI Skills, GQA Qualifications Typical installer questions include: What qualifications are required for PAS2035 roles? What funding is available for retraining o …
  3. Energy & Policy – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
        
  4. Regulation & Safety – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: HSE, Building Safety Regulator (BSR), Local Authority Building Control (LABC) Typical installer questions include: What documentation do I need to demonstrate compliance …
  5. Reducing fire risk and proper maintenance of solar PV systems
    Home Improvement Hub
    60 mins
    Join Steve Humphreys and John Swain from NAPIT to take a deep dive into how Solar PV systems must be maintained during their lifespan. This seminar will also look at simple and practical steps that ca …
    Speakers
    Speaker image for Steve Humphreys
    Steve Humphreys, Technical Commercial Manager - NAPIT
    Speaker image for John Swain
    John Swain, Technical Commercial Engineer - NAPIT
14:00
  1. Electrotechnical Certification Scheme (ECS) - Advancing Industry Standards: Latest developments for ECS
    Home Improvement Hub
    60 mins
    The JIB and ECS help raise standards within the electrotechnical sector and lead on future developments of competency frameworks. This session outlines how the JIB and ECS help the industry, companies …
    Speakers
    Speaker image for Dan Woods
    Dan Woods, ECS Standards & Development Manager - JIB/ECS
15:00
  1. The opportunities the MCS Redeveloped installer Scheme presents in the microgeneration space
    Home Improvement Hub
    60 mins
    ​​​​​Join the Installation Assurance Authority for a look at the MCS Redeveloped Installer Scheme, and the opportunities it's providing tradespeople. We will look at: The microgeneration landscape - t …
    Speakers
    Speaker image for Simona Marcucci
    Simona Marcucci, Operations Director - The IAA
    Speaker image for Tom Cheetham
    Tom Cheetham, Managing Director - The IAA
    Speaker image for Tej Petel
    Tej Petel, CEO - Renbee
    Speaker image for Gavin Dickinson
    Gavin Dickinson, Accreditation Manager - The IAA
10:30
  1. REDUCE – Doing More with Less
    Home Improvement Hub
    30 mins
    Reduce energy, emissions and wasted potential by helping installers improve efficiency, reduce waste and increase profitability. This session focuses on reducing rework, callbacks and material waste, …
11:00
  1. RESPECT – Raising Standards Through Professionalism
    Home Improvement Hub
    45 mins
        
12:00
  1. REBUILD – Strengthening Skills, Trust and Competence
    Home Improvement Hub
    45 mins
    Rebuild trust, skills and standards, focusing on how the industry develops a stronger, more capable and trusted workforce - This session covers skills gaps and training pathways, demonstrating compete …
13:00
  1. Consumer Protection – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: TrustMark, DGCOS/HIES/HICS, QANW Typical installer questions include: How do I demonstrate consumer protection to customers before work begins? When is an insurance-backe …
  2. Skills & Careers – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
        
  3. Energy & Policy – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: DESNZ policy leads, MCS, Innovate UK Typical installer questions include: How does the Boiler Upgrade Scheme work in practice? What changes are coming to retrofit and hea …
  4. Regulation & Safety – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: HSE, Building Safety Regulator (BSR), Local Authority Building Control (LABC) Typical installer questions include: What documentation do I need to demonstrate compliance …
  5. Fundamental requirements of Electrical Energy Storage Systems
    Home Improvement Hub
    60 mins
    Join Sam Donaghy, Head of Technical Advice and Practice and Daniel Yeates, Energy Efficiency Scheme manager at the NICEIC for a look at Electrical Energy Storage Systems. As the nation grapples with s …
    Speakers
    Speaker image for Sam Donaghy
    Sam Donaghy, Head of Technical Advice and Practice - NICEIC
14:00
  1. How to ensure battery storage systems are compliant to UK Regulations
    Home Improvement Hub
    60 mins
    Join Steve Humphreys, Technical Commercial Manager at NAPIT to take a look at how designers and installers can ensure battery storage systems are installed safely and are compliant with UK Regulations …
    Speakers
    Speaker image for Steve Humphreys
    Steve Humphreys, Technical Commercial Manager - NAPIT
    Speaker image for John Swain
    John Swain, Technical Commercial Engineer - NAPIT
15:00
  1. Myth‑Busters: Fact vs. Fiction – Exposing Electrical Industry Myths and Social Media Noise
    Home Improvement Hub
    60 mins
    This interactive session cuts through the noise on social media to challenge some of the most persistent myths within the electrical industry. With input from guest experts across manufacturing, educa …
    Speakers
    Speaker image for Richard Harvey
    Richard Harvey, Electrical Installation Safety Engineer - Electrical Safety First
    Speaker image for David Powell
    David Powell, Electrical Installation Safety Engineer - Electrical Safety First
10:30
  1. REDUCE – Doing More with Less
    Home Improvement Hub
    30 mins
    Reduce energy, emissions and wasted potential by helping installers improve efficiency, reduce waste and increase profitability. This session focuses on reducing rework, callbacks and material waste, …
11:00
  1. RESPECT – Raising Standards Through Professionalism
    Home Improvement Hub
    45 mins
    This session focus' on driving better behaviour, customer experience and quality across the sector. It covers respecting customers and their homes, communication and expectation management, quality of …
12:00
  1. REBUILD – Strengthening Skills, Trust and Competence
    Home Improvement Hub
    45 mins
    Rebuild trust, skills and standards, focusing on how the industry develops a stronger, more capable and trusted workforce - This session covers skills gaps and training pathways, demonstrating compete …
13:00
  1. Consumer Protection – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: TrustMark, DGCOS/HIES/HICS, QANW Typical installer questions include: How do I demonstrate consumer protection to customers before work begins? When is an insurance-backe …
  2. Skills & Careers – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: CITB, CORGI Skills, GQA Qualifications Typical installer questions include: What qualifications are required for PAS2035 roles? What funding is available for retraining o …
  3. Energy & Policy – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: DESNZ policy leads, MCS, Innovate UK Typical installer questions include: How does the Boiler Upgrade Scheme work in practice? What changes are coming to retrofit and hea …
  4. Regulation & Safety – NHIC Access Clinic Zone
    Home Improvement Hub
    240 mins
    Staffed by senior leads from: HSE, Building Safety Regulator (BSR), Local Authority Building Control (LABC) Typical installer questions include: What documentation do I need to demonstrate compliance …
  5. Myth‑Busters: Fact vs. Fiction – Exposing Electrical Industry Myths and Social Media Noise
    Home Improvement Hub
    60 mins
    This interactive session cuts through the noise on social media to challenge some of the most persistent myths within the electrical industry. With input from guest experts across manufacturing, educa …
    Speakers
    Speaker image for Richard Harvey
    Richard Harvey, Electrical Installation Safety Engineer - Electrical Safety First
    Speaker image for David Powell
    David Powell, Electrical Installation Safety Engineer - Electrical Safety First
14:00
  1. The opportunities the MCS Redeveloped installer Scheme presents in the microgeneration space
    Home Improvement Hub
    60 mins
    ​​​​​Join the Installation Assurance Authority for a look at the MCS Redeveloped Installer Scheme, and the opportunities it's providing tradespeople. We will look at: The microgeneration landscape - t …
    Speakers
    Speaker image for Simona Marcucci
    Simona Marcucci, Operations Director - The IAA
    Speaker image for Tom Cheetham
    Tom Cheetham, Managing Director - The IAA
    Speaker image for Jack Jones-Scrutton
    Jack Jones-Scrutton, Operations & Growth - Renbee
    Speaker image for Gavin Dickinson
    Gavin Dickinson, Accreditation Manager - The IAA

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