NHIC Home Improvement Hub

Reduce energy, emissions and wasted potential by helping installers improve efficiency, reduce waste and increase profitability. This session focuses on reducing rework, callbacks and material waste, enabling better planning and first-time fix, improving system design and coordination, and cutting energy and carbon impact through better installation.

This session focus' on driving better behaviour, customer experience and quality across the sector. It covers respecting customers and their homes, communication and expectation management, quality of work and pride in delivery, working effectively with other trades, and environmental responsibility on site.

Rebuild trust, skills and standards, focusing on how the industry develops a stronger, more capable and trusted workforce - This session covers skills gaps and training pathways, demonstrating competence in real terms, continuous professional development, building trust through standards and accountability, and creating future-ready installer businesses.

            

Staffed by senior leads from: CITB, CORGI Skills, GQA Qualifications Typical installer questions include: What qualifications are required for PAS2035 roles? What funding is available for retraining or upskilling my team? What does a clear progression pathway look like in retrofit or low-carbon heating?

    

Staffed by senior leads from: HSE, Building Safety Regulator (BSR), Local Authority Building Control (LABC) Typical installer questions include: What documentation do I need to demonstrate compliance for this type of project? Where does installer responsibility begin and end under the Building Safety regime? How should I approach certification where multiple trades are involved?