How installers can make the most of InstallerSHOW: turning time away from the tools into time well spent
For busy installers, taking a day, or three days, away from the tools is a big decision. Work is scheduled tightly, customer calls keep coming in, and time off-site needs to be worth it.
That’s why getting the most out of InstallerSHOW starts before you arrive. Whether you’re looking for new products, training opportunities, business growth ideas, technical answers or better ways to work, a little planning can help turn your visit into something that benefits your business long after the show doors close.
Here are seven ways installers can optimise their time at InstallerSHOW.
1. Turn up with a proper plan
InstallerSHOW is packed with manufacturers, product launches, live demonstrations, technical talks and networking opportunities. Without a plan, it’s easy to spend the day walking the aisles without getting the answers you came for.
Before you go, ask yourself:
· What do I want to get from the show?
· Am I looking for new products, training, business advice, supplier contacts or technical support?
· Which brands or stands do I definitely want to visit?
· Which brands do I use, and which brands do I want to get to know more about?
· Are there specific problems I’m trying to solve on jobs?
· What do my customers actually want?
· Where do I see my business going? Are we pivoting to renewables, expanding into EV, or sticking to what we know?
· Could I arrange any meetings in advance with my local ASMs?
Having a clear list of priorities helps make sure your time away from site delivers real value.
2. Think of the WHOLE show – that means before, during and after the day
A successful show visit is not just about what happens when you arrive. The best results come when you treat the event as a three-stage opportunity.
Before the show, review the exhibitor list, check the seminar programme, map out must-see stands and book meetings where possible.
During the show, take notes, ask questions, collect useful contacts and capture information that will help you make decisions later. This show isn’t just about exhibitors talking to you, it’s about you gathering as much information, from as many brands, in a condensed period of time!
After the show, follow up with suppliers, review what you learned and turn useful ideas into action.
That might mean trialling a new product, booking training, changing how you quote, or introducing a more efficient solution to customers.
3. Prioritise the stands that solve real problems
There will always be plenty to see, but not every stand will be relevant to the way you work. Focus on the areas that could make a genuine difference to your business.
Look for products and services that help you:
· Save installation time
· Reduce call-backs
· Improve system performance
· Meet changing regulations
· Offer customers better options
· Increase profitability
· Work more safely and efficiently
Use your time to ask practical questions. How easy is it to fit? What support is available? What training do I need? What makes it better than what I currently use? What happens if there’s a problem on site?
InstallerSHOW is a great chance to get direct answers from the people behind the products.
4. Capture useful information as you go
After a full day at a busy show, it can be hard to remember who said what. Make it easy for yourself by capturing useful information in the moment.
Take photos of products, stands, QR codes and technical displays. Save contact details. Make quick notes on your phone. Mark anything that needs follow-up.
A simple note such as “ask merchant about stock”, “good option for plant room jobs” or “training available for this range” can be enough to jog your memory later.
The goal is not to collect every brochure or goodie in the hall (unless you bring a trolley with you!). The goal is to come away with information you can actually use.
5. Use social media to get more value from the show
InstallerSHOW is also a great opportunity to make the most of your social media channels, especially LinkedIn, Instagram, Facebook and TikTok.
For installers, social media is no longer just about posting finished jobs. It’s a useful way to show customers, suppliers and industry contacts that you’re staying up to date, investing in your knowledge and actively looking for better solutions. And more and more of your customers are looking to social media to choose their installers.
Before the show, post that you’re attending and share what you’re hoping to see, whether that’s new products, training opportunities, heating and plumbing innovations, renewables, regulations or business support.
During the show, capture quick photos and videos of useful product demos, stand visits, live talks or interesting conversations. Tag the brands you speak to, use the event hashtag, and share short takeaways from anything that could benefit your customers or your business.
After the show, post a short summary of what you learned and what you’ll be looking into next. This could include new products you want to trial, training you plan to book, or key trends you think customers should know about.
Good social media from an event doesn’t need to be polished or complicated. A few genuine posts showing that you’re learning, connecting and keeping ahead of industry changes can help build trust, strengthen supplier relationships and keep your business visible – you never know where it might lead if you tag a brand that is looking for an authentic voice!
6. Ask better questions and make the most of face-to-face access
One of the biggest benefits of attending InstallerSHOW is access. You can speak directly to manufacturers, technical teams, trainers, product specialists and other installers in one place.
Make the most of that access by bringing real questions from site – and the manufacturers really value this insight.
For example:
· What’s the best way to install this in a tight space?
· How does this product help with efficiency?
· What support is available if I have an issue?
· Are there training courses or installer schemes?
· What’s changing in regulations or best practice?
· How does this compare with the product I currently use?
These conversations can often give you more value than a brochure or website page because they are specific to your work, your customers and your business.
7. Turn what you learn into action
The real value of InstallerSHOW comes after the event, when you apply what you’ve learned.
Set aside time after the show to review your notes, think about what you’ve taken away from the event and decide what needs action. That could include contacting a supplier, requesting prices, booking training, arranging a product demo, updating your customer advice, or sharing what you learned with the rest of your team.
A day away from the tools should help you come back sharper, better informed and more confident in the products and solutions you recommend.
InstallerSHOW is more than just a day out…
InstallerSHOW is more than a day out of the diary. Used well, it is a chance to work on the business, not just in the business.
By planning your visit, asking the right questions, focusing on practical value, using social media well and following up afterwards, installers can turn time away from the tools into better decisions, stronger supplier relationships and new opportunities on future jobs.