InstallerSHOW Content Agenda

The Water Supplies Department of the Hong Kong Special Administrative Region (WSD) is advancing public service through integrity and innovation—ushering in a new digital era to enhance operational efficiency, customer service, and convenience for citizens and businesses alike. In response to rising market demand, WSD has launched an AI-powered, data-driven e-service platform that enables plumbers to generate commercial-grade plumbing diagrams, streamlining the water supply application process. Supported by a self-certification scheme recognising top-performing professionals, this initiative strengthens workflows, fosters excellence, and raises industry standards—contributing to a business-friendly, environmentally responsible, and sustainable future for the plumbing sector.