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Bristan to Showcase New Lifetime Guarantee at InstallerSHOW 2026
Bristan to Showcase New Lifetime Guarantee at InstallerSHOW 2026
Visitors to InstallerSHOW 2026 will have the opportunity to learn about Bristan’s commitment to quality following the launch of their new Lifetime Guarantee in April this year.
The guarantee, which covers Bristan taps, showers and accessories, represents a major step forward in long-term product support within the bathroom and plumbing sector and will be a key focus on the Bristan stand throughout the show.
Designed to be clear, comprehensive and built around real customer needs, the ‘Watertight’ Lifetime Guarantee covers parts, finishes and working components on products sold from 1 April 2026 onwards.
The initiative reflects Bristan’s confidence in the quality, durability and performance of its products, backed by decades of UK design expertise, engineering heritage and award-winning customer service.
Raising the Standard for Product Support
More than simply a guarantee statement, Bristan’s new proposition is designed to redefine expectations around aftercare and long-term reliability within the industry.
If a product develops a fault during normal domestic use, Bristan will repair, replace or refund it - helping provide reassurance not only for homeowners, but for installers, merchants, specifiers and developers across the supply chain.
InstallerSHOW visitors will be able to learn more about how the guarantee works, what it covers, and how it supports both customers and trade professionals long after installation.
Jen Cassidy, Chief Executive Officer of Bristan Group, said:
“This Lifetime Guarantee is built on what our customers and partners have told us they truly value confidence, reliability and long-term support.
“We’ve responded with a guarantee that not only gives homeowners lasting peace of mind but also supports installers and channel partners at every stage.
“It’s about standing behind our quality. We believe this sets a new standard for the industry - one that reflects our commitment to quality products for life.”
Benefits Across the Industry
The Lifetime Guarantee has been developed to deliver practical value throughout the supply chain.
For installers, it provides confidence to fit and forget, knowing Bristan will support any aftercare requirements helping protect reputations and reduce call-backs.
For homeowners, it delivers genuine peace of mind through long-term support from a trusted brand.
For merchants and retailers, it creates a strong point of difference when discussing quality, value and reliability with customers.
And for housebuilders and specifiers, it enables confident product specification while helping reduce snagging and maintenance concerns over time.
The guarantee also includes one year’s labour cover across Bristan taps and showers for domestic installations.
Supporting Sustainability Through Longevity
The initiative aligns with a growing industry focus on sustainability and product lifecycle management.
By prioritising longevity, repair and continued support, Bristan aims to help reduce waste and extend the usable life of its products - supporting a more sustainable approach to bathroom product ownership.
Discover more at InstallerSHOW
InstallerSHOW 2026 visitors will be able to discover more about the Lifetime Guarantee directly on the Bristan stand, including how products are tested to ensure durability and reliability.
With the introduction of its Lifetime Guarantee, Bristan is positioning itself at the forefront of long-term customer support in the sector - bringing a new level of confidence, clarity and commitment to the industry.