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Smarter Workflow for Double Glazzing Industry
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Drive stronger results by streamlining workflows and elevating customer service.
In the highly competitive double-glazing industry, managing workload efficiently and delivering outstanding customer care are essential for success. A company’s reputation hinges not only on quality craftsmanship but also on having the right systems and processes in place.
For many businesses, manual T Card Planning Boards have long been a go-to method for tracking job status, orders, and installation planning. These tools are simple, visual, and easy to manage. However, while they still have a role in some work environments, today’s demands often require more flexible, digital planning systems that offer significant benefits—without adding extra administrative burden.
A Digital Upgrade for a Growing Business
One company that made this transition is Swift Windows, based in Surrey. Specialists in manufacturing and supplying replacement windows and doors for over 30 years, they adopted T Cards Online in 2019 to help manage increased workload and maintain profitability.
Owner Sean Catterall explains what drove the change:
“We were generally pleased with the manual setup, but when we looked at T Cards Online, we could immediately see the benefits of being able to plan and allocate tasks from multiple devices. Even though we wanted a simple solution, we quickly increased efficiency and improved job tracking, allowing us to provide better customer service and meet key deadlines. Nothing gets overlooked. The support from T Cards Online is also fantastic.”
Customised for Business Needs
Initially tailored to Sean’s requirements, the system has evolved over time. T Cards Online regularly introduces updates based on client feedback, with many enhancements inspired by ideas from users like Swift Windows. This ongoing development ensures the system continues to meet the evolving needs of businesses in the industry.
Key Features and Benefits
- Multi-device access: View and update job cards from large monitors, desktops, and mobile devices using the latest app.
- Real-time visibility: Get instant, at-a-glance information across departments.
- Third-party integration: Seamlessly connect with other systems using the API or tools like Zapier.
- Automated workflows: Streamline tasks, reduce manual input, and increase overall productivity.
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