Travis Perkins/BSS/TF Solutions

Case Study

Travis Perkins is the UK’s biggest distributor of building materials and is a leading partner to the construction industry.

The company has over 20,000 employees, has been established for 200 years and has around 1,500 branches. The market for construction materials totals over £78bn.


The goal

Travis Perkins, BSS and TF Solutions wanted to undertake market research with our community of installers and specifiers to understand more about the market view of heat pumps.

Read: Heat pumps Vs gas boilers


A detailed research report with actionable results

Within the context of heat pumps, the report needed to uncover:

  • The current challenges faced by installers and specifiers
  • Current brand preferences
  • Backgrounds and strategies for upskilling
  • How products are selected and where they are obtained
  • What currently works well and what falls short

We knew that our Installer and elemental audiences would be the ideal candidates for this type of research, and we were confident that we would get enlightening and informative responses from them.

The report needed to be evidence-based to ensure market decisions could be confidently made by drawing on its conclusions.

What we did

Lyrical Communications conducted a research project on heat pumps on behalf of Travis Perkins, to support a five year strategy. We consulted with one of our trusted suppliers – Fusion Insight & Strategy – to create a survey which we promoted to our users.

  • Online research conducted July – August 2023
  • Info and link to survey included on social posts, on websites and on Installer and elemental Daily and Weekly newsletters for maximum exposure
  • A prize draw was offered as an incentive to encourage responses
  • 500 completed questionnaires were used in the analysis
  • The survey made use of the Installer and elemental data sets (150,000+) which included specification professionals and installers of different personas

Work with us

Client testimonial – Category Manager (P&H), Travis Perkins

“We were impressed by the depth and breadth of the research carried out on our behalf by Lyrical Communications. The results of this project were important to us as they will form part of a business-essential strategy. Being able to reach Installer and elemental’s engaged audiences was a vital part of the process and meant we could glean the precise information needed to forge ahead with our plans. It was an all-round success.”

By continuing to use this site you consent with our privacy policy.

Floorplan Enquiry

Please enter your details below and we will send you the most up-to-date floor plan. Please note that the floor plan will continually evolve as we lead up to the show and new exhibitors are added.

  • This field is for validation purposes and should be left unchanged.

Media Pack Enquiry

Download our Media Pack to learn about our multi-channel proposition and find out more about the benefits of exhibiting and launching products at InstallerSHOW.

  • This field is for validation purposes and should be left unchanged.

Subscribe to insight

  • This field is for validation purposes and should be left unchanged.

Stand Enquiry

Interested in having a stand at InstallerSHOW? Submit the form below and one of our sales team will be in touch to talk you through options to suit your business.

  • This field is for validation purposes and should be left unchanged.